Shipping Details

We know how important your PPE order is. That's why we work incredibly hard to ship your order quickly, accurately and professionally each and every time.

SHIPPING

Most orders ship by Canada Post Expedited Parcel but we're happy to send by Purolator or UPS Ground upon request. Need faster service? Give us a call, we'd be happy to quote overnight or 2 day service. Yes, we ship from Canada!

  • Enjoy free shipping on orders over $100 (excluding taxes).
  • Pay just $9.95 for flat rate shipping on orders between $50-$99.99 (excluding taxes).
  • Pay $15.95 for flat rate shipping on orders under $50 (excluding taxes).
  • We ship from Thunder Bay, Ontario.
  • Most orders process and ship within 1 business day by Canada Post Expedited Parcel.
  • The transit time for most orders is 2-5 business days. Isolated and rural areas may take longer. Need it faster? Give us a call at 1-888-998-0030 and we'll happily quote and arrange overnight, expedited shipping using Purolator or UPS.
  • Please make sure to include your full shipping address AND phone number using a standard format. Missing phone numbers, incorrect or partial addresses can result in long delays, lost shipments and returned orders.
  • Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped.

RETURNS

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original, sealed packaging. Items without sealed packaging such as thermometers, mask headbands, etc. cannot be returned at this time.

A return authorization number, receipt and the item’s original packaging are required for all returns and exchanges. Refunds will be issued in the same method of payment as the original payment (e.g., credit card purchases will be credited to the original credit card account).

Original shipping fees will not be refunded and we do not offer free returns at this time. Returns can be made by emailing support@globalppecanada.ca.